philips hue warranty australia

Unless statutory provisions of applicable law provide otherwise, our obligations under warranty will be limited, at our option, to either repair, provide a replacement product for the defective product or to offer an appropriate refund for the purchase price for the defective product. The warranty period in Australia for the product categories mentioned in the heading of this document is 12 months, with the following exceptions: Thanks for subscribing to our newsletter! New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty; If you require assistance with the operation of the product, its features or specifications please call the Philips Consumer Care Centre on 1300 363 391 in Australia or 0800 658 224 in New Zealand. Australia: Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. In addition to the rights and remedies that you have under the Australian Consumer Law, Consumer Guarantees Act of New Zealand or any other applicable law, we provide the following warranty against defects: 1. It is best to provide a legible and unmodified receipt or sales invoice. It combines brilliant and energy-efficient LED light with intuitive technology. Goods means the product or equipment which was accompanied by this warranty and purchased in Australia or New Zealand. - To third party applications used on- or with your products. **Please download the warranty registration form to your computer instead of opening it from the browser. You means the purchaser or the original end-user of the Goods;. In this warranty: We Or us means Powermove Distribution Pty Ltd (authorised distributor for Philips brand Audio & Headphones), and our contact details are set out at the end of this warranty;. LED lamps & tubes. This Additional Warranty is limited to repair, replacement or substitution only. This product is specifically designed and developed for domestic use in normal conditions and operation only. 4. New Zealand: Our Goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. Philips Hue Account. Your privacy; Features. Make Christmas bright . Consumer products. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. 1 Year Warranty LIMITED WARRANTY: Signify warrants that this product will be free from defects in material and workmanship for a period of 1 year. This warranty is only valid and enforceable in Australia and New Zealand. Warranty applies to Philips HID bulbs purchased in Australia with which a warranty card was included in the packaging or provided by the product seller. 5 years ago. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). 5. Learn more. Your home and connected devices. You may also gain access to the latest savings, promotions, and product news. In addition to the rights and remedies that you have under the Australian Consumer Law, Consumer Guarantees Act of New Zealand or any other. For professional products the warranty terms of the sale- or purchase agreement applies. in the intended environment). Philips Enterprise virtual care portfolio combines leading technology and data-driven population management with clinical expertise and a proven programmatic approach to deliver results. 488. Discover our professional and consumer Philips lighting products. Philips Hue offers a wide range of smart light bulbs, lamps, fixtures and accessories. Why Buy Philips Hue LED Lights and Globes? - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. All Smart speakers 40 products; Smart displays 14 products; Google Home & Assistant speakers 29 products; Amazon Echo & Alexa speakers 33 products; Hot Products. The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. For any query/assistance kindly contact_us on: [ 18001035977 ] Operating Voltage: 230 volts Includes: LED Bulb with Hue Bridge Base B22 All Hue products require a Hue Bridge (Gen 1 or Gen 2) to function. For professional, Returns, Replace, Refunds and Cancellations. … It allows for free-of charge replacement of product (of same specification) in case of failure in non-commercial applications provided that the product has been handled properly and used for its intended purpose for up to 3 years from the date of purchase. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. - For normal wear and tear defects, or by their nature consumable parts (e.g. Archived. - All returned Goods must be accompanied by satisfactory proof of purchase which clearly indicates the name and address of the Supplier, the date and place of purchase and identifies product. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. When your product is no longer within warranty, in some countries, you can contact the nearest authorized service center directly. This product is specifically designed and developed for domestic use in normal conditions and operation only. To inquire service within the warranty period, please contact your dealer or the Philips Consumer Care center. Posted by 6 days ago. Philips Audio and Headphones products Warranty against Defects. If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. - The product serial number or production date code as specified on the product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding. More from us. Home Luminaires Warranty Policy. Free delivery on orders over $100 for all orders placed via www.philips.com.au For Domestic Appliances & Personal Care call 1800-102-2929. 3. In order to claim under this Additional Warranty you must telephone us on 1300 363 391 in Australia or 0800 658 224 in New Zealand within the. And because Hue … Has anyone successfully received a warranty replacement on a Philips Hue bulb? If, during the first 2 years from their date of purchase from the Supplier (Warranty Period), the Goods prove defective by reason of improper workmanship or materials and none of your statutory rights or remedies apply, we will repair or replace the Goods without charge. vacuum cleaner bags, or filter cartridges. *The Philips extended warranty program only applies to Australia and New Zealand. In some cases, we may decide to substitute the Goods with a similar alternative product of our choosing. Philips LongerLife lamps automatically come with a 4 year warranty. View Entire Discussion (15 Comments) More posts from the Hue community. It allows for free-of charge replacement of product (of same specification) in case of failure in non-commercial applications provided that the product has been handled properly and used for its intended purpose for up to 3 years from the date of purchase. Even when we do not have to repair or replace the Goods, we may decide to do so anyway. It combines brilliant and energy-efficient LED light with intuitive technology. Indoor luminaires. We do not have to repair or replace the Goods under this Additional Warranty if the Goods have been used for a commercial purpose; misused, improperly or inappropriately installed, operated or repaired; abused; damaged; or not maintained in accordance with the manufacturer’s instructions. The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average … Upon accepting your claim, we shall assist you with either returning the Goods to the Supplier for replacement or to the most convenient Philips Authorised Service Centre for your Goods to be repaired.In some case we may require that you return to the Goods to us (at the address below) for repair, replacement or substitution. Whether it’s for your living room, your kitchen, your bathroom or your garden, Philips Hue has the perfect light. 4 years ago. Google Nest Audio; Apple HomePod mini; … You will be asked for details of the Goods, a description of the defect and your personal details. 2. In order to avoid unnecessary inconvenience, we advise you to read the user manual carefully and/or consult the support section of this web site before contacting your dealer or Philips. We encourage you … Contact us; About Signify; For professionals. Limited Warranty: Once - Animal-Centric Lighting Systems - United States and Canada Legacy Lighting Warranties (for Products purchased prior to December 15, 2014) Warranty Issues This document only applies to consumer products. The warranty excludes, or does not apply: - If the proof-of-purchase has been altered in any way or is made illegible. Philips HUE 45 products; LIFX 11 products; Sengled 10 products; Nanoleaf 16 products; Lenovo 13 products; Google 2 products; TP-Link 5 products; Smart speakers. Subject to the terms and conditions hereof, Signify as the manufacturer, warrant that the product is free from defects in materials and workmanship for a period of one (1) year after the date of purchase, unless a different period is stated in or on the packaging of the product and subject to maintenance of the product in accordance with the care and cleaning instructions laid down in the user manual. For consumers. in the intended environment). Philips Hue is one of the pioneers of smart lighting and as expected does it very well. original invoice or cash receipt) indicating the date of purchase, dealer name and model number of the product; and. applicable law, we provide the following warranty against defects: workmanship or materials and none of your statutory rights or remedies apply, we will repair or replace the Goods without charge. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. Others online seem to have had the same problem - the hue flashes, goes to a fixed color … The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. With a 4 year warranty check the documentation supplied with your product is no philips hue warranty australia! Ones, anyway up to 50 Philips Hue Starter Kit, which have gone into a failure... 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