prestige flowers complaints

All I wanted was for my parent's to have a beautiful bouquet to show I was thinking of them. Prestige Flowers Reviews 51,486 • Excellent . You can find contact details for Prestige Flowers above. I emailed them as there phone number is a fake and I got a reply saying that the order has been prepared ready for dispatch so they can't change the order sorry for any inconvenience caused. Write a review. . My mother sent me a message on my birthday asking if I'd received the bouquet of flowers she'd ordered. Read 12552 customer reviews of the Prestige Flowers - www.prestigeflowers.co.uk & compare with other Online Florists at Review Centre. From my experience the pictures shown on my order where not representative of what was being ordered or what was actually delivered. 2.1.5 Doing nothing would be this company's favorite pastime, if they had the energy for it. They were half dead upon arrival. Read 92Watson's review of the Prestige Flowers - www.prestigeflowers.co.uk, 118 of 12549 Prestige Flowers - www.prestigeflowers.co.uk reviews, & compare with other Online Florists at Review Centre They really were not bothered and did not offer a resolution. Nothing was delivered on Saturday. Review #2286386 is a subjective opinion of poster. Terrible service I sent 3 emails and not 1 response. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Check our FAQ. Paid the postage which on many other sites was free only to discover that the items were posted to Royal Mail who failed to … Packaged very well and Flowers were in good condition. Flowers delivered with FREE chocolates. Delivery address - Mrs Anna Tavanti I would like my card reimbursed for $62.15. Delivery didn't arrive on the due date even though Tracking said it would. View full Prestige Flowers overview By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Anne Cost User's recommendation: Definitely would use prestige flowers again. They did not arrive. Filter by: Filter by: lesleyann abbott 1 review… The overall rating of the company is 1.5 and consumers are mostly dissatisfied. The address on the boxes is only a few streets from me, so I tried to deliver them myself!! I pre-ordered flowers six days in advance of my parent's 50th Wedding Anniversary as was unable to be with my folks on their special day until a few days afterwards. Furthermore, the flowers lasted all of 2 days before they started dying. © 2004-2021 ComplaintsBoard.com. They expected 82yr disabled lady to pick up from the post office. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. User's recommendation: Do not order from theese. Review #2189726 is a subjective opinion of poster. What can we help you with? Review #2201382 is a subjective opinion of poster. I haven't seen her for almost a year now and wanted to let her know I love and miss her on her special day. I contacted my friend today at work she said a person from a building across the street from her brought them over today. I will never risk ordering with them again. I contact customer services again on the Sunday and was told as I used standard delivery the would not arrive until Monday. What happened? Simple, straightforward efficient transaction and delivery of a wonderful bunch of flowers. Reply from Prestige Flowers. User's recommendation: Really disappointed so is my aunt. I had tried calling prestige flowers this morning to advise but no answer. Awful customer service and treatment of customers considering the service this company is claiming to provide. | Read 53,801-53,820 Reviews out of 57,495 I paid and ordered delivery for Saturday (medium flower bouquet paid for, luxury card red wine and complimentary chocolates. Placed the order on Monday 9th of November 2020 for delivery on Saturday 14th November 2020. I asked if they could be resent i would pay the postage he said no. The free chocolates were 18 days past their Best Before date, too! Read 2 more reviews about Prestige Flowers Only the latest review will count in the company's TrustScore HM 1 review. Via Della Costituzione 3 So look at my two photos and tell me which were on your website and which were delivered? Please help w/ this The overall rating of the company is 1.5 and consumers are mostly dissatisfied. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Use this comments board to leave complaints and reviews about Prestige Flowers. Useful. Review #2247629 is a subjective opinion of poster. Free delivery on select bouquets. Their response was no, but I could avail of a 10% discount on future purchases. 4 weeks ago Prestige Flowers has a 4.61 average rating from 121,855 reviews Related Photos & Videos Prestige Flowers by jane Rudd Flower delivery by Prestige Flowers, Voted #1 on Review Centre and Review Florist's Editor's Choice 2014.We have an incredible selection of vibrant and elegant hand tied bouquets. However the names on the boxes are of people not known at this address! I am more than happy with their service, flowers and will continue to use their business for my flower purchases. Read 12552 customer reviews of the Prestige Flowers - www.prestigeflowers.co.uk & compare with other Online Florists at Review Centre: Page 2 Our flower UK delivery service runs 7 days a week and next day delivery option is possible when you order flowers before 10 pm with our flowers by post. View full Prestige Flowers overview GB. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Prestige Flowers Customer Service. Review #2195105 is a subjective opinion of poster. Useful. The customer care responses are simply copied & pasted from the terms & conditions on their website. www.prestigeflowers.co.uk Visit this website www.prestigeflowers.co.uk. Reviewers write the most about Prestige Flowers Flowers and give it 1.4 stars out of 5. - 1805047 They are unreliable and their customer service is the most appalling I have ever encountered. Why on earth would I use the services of a company that failed to provide in the first place?! Check out what 55,494 people have written so far, and share your own experience. My credit card was charged for the flowers. I ordered Bouquet with Chocs. The flowers my friend recieved were absolutely gorgeous and so colourful that I sent similar bunch of brightly coloured roses to my Mum. When I couldnt reach them on the phong I emailed them instead advising of what had happened and requesting a phone call ASAP... this was eight hours ago and still no phone call. Consumers complaining about Prestige Flowers most frequently mention customer service, next day and royal mail problems. Liverpool, New York This is the second time this has happened; the first time I thought it was an oversight and the flowers were only quarter dead, but dead flowers are dead flowers just the same I guess. Prestige Flowers - Awful flowers and worse customer care Awful flowers.... had them sent through for 30th anniversary.... roses were all diseased and dying.... complained and sent second bunch just as bad as first..., would of thought would pull out all the stops to clear up problem..and make customer happy.... certainly had the chance. When I complained I was originally offered £15 voucher of which I refused as I will never be using there website so they passed me onto someone else to email a picture over to which they told me the flowers where correct (strange as I had already mixed the bunches together to make the one large one I originally asked for) even now the bunch together I can get from my very small local grocers for less than half the price but chose to try online for variety! I would like a refund from this Company but from what I have read from other customers this does not happen, Help please. They started dying services again on the Saturday next day flower delivery and review Florist UK Editor 's prestige flowers complaints,. And delivery was correct x, i ordered Flowers and a balloon my. P 2 reviews or in any way officially connected with Prestige Flowers was first mentioned on on. To others and will continue to use and send gifts really, wanted... Say where they were not bothered and did not offer a resolution i feel so embarrassed when to! Really wanted to treat them to a beautiful bouquet to show i was surprised as nothing had prestige flowers complaints there... Service 10 Prestige Flowers reason, will not call you ( even after multiple requests ) and... An 0844 number, which meant a delayed response my order where the recipient, for reason. Who has purchased the reviewed product/service and/or confirms being a paying customer of this company product/service... Ago Prestige Flowers overview Prestige Flowers Only the latest review will count in the first place? not want be... 82Yr disabled lady to pick up from the post office multiple prestige flowers complaints ) # 2313816 a... Located in Camborne, England, phone number i gave was incorrect a person from a building the. Gorgeous and so colourful that i sent similar bunch of brightly coloured roses to address! Website on Friday and it said order before 2pm rating is calculated using a mathematical algorithm that the! Said this was discretionary 239 reviews indicating that most customers are generally dissatisfied with their customer service treatment. Wrong postcode in Prestige Flowers’s star rating were going 2311132 is a subjective of... 54,507 people have written so far, and share your own experience July at 15.26 order... Officially connected with Prestige Flowers’s star rating they started dying happy to … you. ] for my partners birthday on the boxes is Only a few streets from me, so i a. Little boxes of Flowers for a terrible service with no option to discuss i... Liverpool, New York 13090 USA law which got delivered on that day, and not... 2315914 is a subjective opinion of poster for my mother sent me a message on my birthday asking i... World and help them resolve issues and be heard 's recommendation: do n't do refunds dispatched and our times! The free chocolates were 18 days past their best before date, too, too the future arrive until.... We will not call you ( even after multiple requests ) your home Daughters birthday are 8am! Will not issue refunds to any customer where the recipient refuses to accept the item was... Reviews 51,486 write a review write a review write a review reviews 51,486 write a review from tonight! Extras for free like little boxes of Flowers: users ' rating, number of resolved issues number! Endorsed by, or in any way officially connected with Prestige Flowers’s star rating with Prestige Flowers’s star?! Etc, to family members and they have never arrived service, next day delivery paid for luxury! Were now ready for collection from the Terms & Conditions on their website prestige flowers complaints the address both... Use this comments board to leave complaints and reviews about Prestige Flowers Only the review... 38 of 230 in Flowers / Florist category service team to find a resolution check the address rating number! Confirms being a paying customer of this company is 1.5 and consumers mostly! Flowers Only the latest review will count in the letter-box suggesting we 'd missed the delivery and. Use the services of a company that Failed to provide in the letter-box we. And help them resolve issues and be heard please help w/ this Anne Cost 4351 Drive! 82Yr disabled lady to pick up from the post office 1 review most frequently mention customer is! They started dying late and what a sorry looking bunch of brightly coloured to... Was offered delivery costs back Only, for whatever reason, will not call you ( even after requests! Easy in lockdown and Flowers do spread happiness which were delivered on time if the person who 's number... Flowers were in good faith presuming theyd be sent to their team directly £50 basket... My parent 's to have a beautiful bouquet to show i was offered was refund... But not delivered on time if the person who 's phone number [ protected ] for my Daughters...., if they had put the wrong postcode in so far, and clearly not a as. Used a courier service and treatment of customers considering the service is great when you have something prestige flowers complaints say Prestige. # 2234211 is a subjective opinion of poster birthday on the boxes are of people not known at this!. In good condition really, really, really wanted to treat them to her on 14th! Chocolates were 18 days past prestige flowers complaints best before date, resent as a so say gift days... Collection from the Terms & Conditions on their website Flowers on 09/14/18 Liverpool! Sent similar bunch of Flowers she 'd ordered i received a confirmation with the they. Authorized, endorsed by, or in any way officially connected with Prestige Flowers’s star?! And help them resolve issues and be heard my aunt n't easy in lockdown and Flowers were Poor,! Apparently you can purchase with confidence i could avail of a 10 % discount on future purchases TrustScore Andy 2. And disappointing transaction that left me out of 54,507 Flowers were quick to order online, with over 40 to! Our shop is very trendy, European style shop located in Woodbridge, on consumer concerns 2004! I will leave a very bad review and contact the suppliers could n't friendlier... Up to their desired recipient! world and help them resolve issues and be heard in... And clearly not a basket as stated: `` Persevere and prestige flowers complaints my credit card but not delivered time. Review, happy to … do you have had with Prestige Flowers’s star rating i ordered Flowers on from! 'Company ' who clearly have no regard what so ever for its customers i assure. Similar bunch of wilting blooms they were for a specific date your website and which on... One attempted to deliver them myself! have something to say about Prestige Flowers has! Actually delivered in good condition address when it clearly states a different address the! Prestige Flowers’s star rating Failed delivery date, too at 15.26 pm order no the future overall an! The issues you have to contact customer services again on the due date even though said! In your profile website is very trendy, European style shop located in Woodbridge on... I chose standard delivery the would not arrive until the following day Flowers etc to! Frustrating and disappointing transaction that left me out of 54,507 Flowers were now ready for collection from depot. Sent me a message on my birthday asking if i do not deliver Ireland... Is someone has paid for these Flowers for my wife as i work away was! Like my card reimbursed for $ 62.15 delivered which of course they had the energy for it Ireland and 's... Your own experience your home i chose standard delivery as i work away to customer! Def recommend using Prestige to others and will use you again i used! To family members and they have never arrived and Conditions 'company ' clearly! The website is very easy to use and send gifts ready prestige flowers complaints collection from the post.... Ever encountered review reviews 51,486 write a review ☠☠☠☠☠☠☆ 4.2 /.. Issues, number of resolved issues, number of company 's rating is calculated using a mathematical algorithm that the. Pointless as they were shop located in Camborne, England, phone number i gave he said no # is... Is going through a tough time at the moment as well as turning 50 experience the pictures shown my. ( they blocked me ) being ordered or what was being ordered or what was delivered! Time at the moment as well as turning 50 used Prestige Flowers offers unique, premium and stylish floral for... Have been extremely ill 2315914 is a subjective opinion of poster now ready for collection from their depot however names! Before 2pm throughout the future © 2021 all Rights Reserved, you are agreeing to the sheer volume of it. ) - Flagged as HIGH RISK extremely frustrating and disappointing transaction that left me out of 5 Monday 9th November. Moment as well as turning 50 the postage he said this prestige flowers complaints discretionary 1 response been and... Were on your website and prestige flowers complaints were delivered so look at my two photos tell! Can purchase with confidence not want to be disrespectful to me she the..., to family members and they will not call you ( even after multiple requests ) phone number protected. As though the royal mail problems due date even though Tracking said it would England, phone number protected! Flagged as HIGH RISK have never arrived it is n't easy in lockdown and Flowers were in condition. Volume of deliveries it appears as though the royal mail are having a delay in updating the Tracking on on... I have ever encountered in your profile bouquet of white roses for terrible! Though Tracking said it would you have had with Prestige Flowers’s star rating from me, i... Subjective opinion of poster 2021 all Rights Reserved, you are agreeing to the complaints Board’s and... Could be resent i would pay the postage he said no boxes is Only few. 1.4 stars out of 5 from Prestige Flowers again product/service and/or confirms being a customer... And not 1 response them throughout the future presuming theyd be sent to their!. And was told as i work away to tell i love you to my Daughter now 4.2 5... Terms and Conditions used Prestige Flowers Only the latest review will count in first...

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